At GoCar France, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a car hire booking. By using our services, you agree to the terms described below.
1. Information We Collect
We collect only the information necessary to provide and improve our services. This may include:
Personal details: name, email address, phone number, and payment method.
Booking details: pickup and return locations, rental dates, vehicle type, and preferences.
Technical data: IP address, browser type, and cookies to help us improve site performance and security.
2. How We Use Your Information
Your data is used only for legitimate business purposes, such as:
– Processing and confirming your booking.
– Communicating with you about your reservation.
– Providing customer support and updates.
– Improving our website, offers, and customer experience.
– Ensuring compliance with legal and regulatory requirements.
3. Data Sharing and Protection
We never sell or trade your personal data. Your information is shared only with trusted partners directly involved in providing your car hire – such as local rental agencies or insurance providers. All partners are required to follow strict data protection standards.
4. Cookies
Our website uses cookies to enhance usability and measure performance. Cookies help us remember your preferences and improve navigation. You can disable cookies in your browser settings at any time, but some website features may not function properly without them.
5. Payment Information
All payments on GoCar France are processed through secure, encrypted systems. We do not store full credit or debit card details on our servers. Sensitive information is handled according to industry-standard security protocols.
6. Third-Party Links
Our website may include links to partner or affiliate sites. We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.
7. Your Rights
You have the right to access, update, or delete your personal data at any time. To make such a request, please contact us at [email protected]. We will process your request promptly, in accordance with EU GDPR regulations.
8. Data Retention
We retain your data only as long as necessary to fulfill our legal and service obligations. Once this period expires, your information is securely deleted or anonymized.
9. Security Measures
We apply strong technical and organizational safeguards to protect your information from unauthorized access, alteration, or loss. Our team regularly reviews and updates security protocols to ensure full compliance with GDPR and French data protection laws.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The latest version will always be available on this page with an updated “Last Modified” date.
By using GoCar France, you trust us with your data. We take that responsibility seriously and are committed to protecting your privacy every step of the way.